Video Factory "Video Factory”/"we"/"us"/"our"), we prioritize the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services. By accessing or using the website (https://app.videofactory.ai/), you agree to the terms of this Privacy Policy.
Purpose of this Privacy Policy
This Privacy Policy aims to give you information on how Video Factory collects and processes your personal information through your use of the Website, App and the Services, including any information you may provide when you sign up for a demo of our Services, when you create an account and a profile with us, when you purchase or use our Services, when you submit status updates, when you search our Website or App, when you use our App, when you subscribe to our email alerts, when you contact our customer service, when you participate in surveys, public forums, chats, or when you respond to one of our requests for suggestions and other content. Please note that neither the Website, App nor the Service is intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website, App or through our Services. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on the Website, App or on or through any of its features, use any of the interactive or public comment features of the Website or App or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us. It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your information. This Privacy Policy supplements the other notices and is not intended to override them. Controller or ProcessorTo the extent that Video Factory holds information about you due to your use of our Services, Video Factory is the controller and responsible for your personal information. To the extent that Video Factory holds information about you due to its presence in content uploaded by Video Factory customers, Video Factory acts as a processor on behalf of such customers and the terms of this Privacy Policy do not apply to such information. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the details set out below.
Contact Details
Our full details are: 11573225 Canada Inc. Email address: [email protected]. Postal address: 1700-1055 West Hastings Street, Vancouver, BC V6E 2E9
If you are based in the European Union, you also have the right to make a complaint at any time to your local supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the regulator so please contact us at [email protected] in the first instance.
Changes to the Privacy Policy and your duty to inform us of changes
This version was last updated on March 11, 2024. We reserve the right to change the terms of this Privacy Policy at any time. When we do, we will post the revised Privacy Policy to our Website (as linked within the App) and the last revision date of revision will be updated so that you will always be able to understand what information we collect, how we use your information, and under what circumstances we may share your information with others. The personal information we hold about you must be accurate and current. Please keep us informed if your personal information changes during your relationship with us.
Third-party Links
The Website or App may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website or App, we encourage you to read the privacy notice of every website you visit.
Personal data, or personal information, means any information relating to an identifiable person who can be directly or indirectly identified. It does not include data that cannot be related to an identifiable person (anonymous data). We may collect, use, store, and transfer different kinds of personal information about you which we have grouped together as follows: